Hello AMD Support / Community,
I need help with my AMD account.
I originally created/sign in to this account using Google with my main Gmail address. I am currently still logged into the AMD account.
For the past few hours, I have been trying to change my password, but the password change does not work.
I also tried the “Forgot Password” option, but I am not receiving any password reset email, OTP, code, or reset link.
I checked my Gmail inbox, Spam, Promotions, and All Mail, but nothing from AMD is arriving.
Because the password change was not working, I also added/changed the email address in my AMD account to another Gmail address. However, I am still unable to change/reset the password.
I am currently logged in to the account and do NOT want to lose access to it.
Could an AMD moderator please check my account and tell me:
- Which email address is currently associated with the account for password recovery?
- Why password reset emails are not being delivered?
- How I can safely reset/change my password without losing access to the account?
I can provide account details privately if required.
Thank you.
